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These Terms of Service (“Terms”) govern your access to and use of yorvena.com (the “Website”), including any purchases, content, features, products, and services made available through the Website.

The Website and the YORVENA brand are operated by KEYVERSELY LLC, a limited liability company registered in Wyoming, United States.

Throughout these Terms, “YORVENA,” “we,” “us,” and “our” refer to KEYVERSELY LLC. “You” and “your” refer to any visitor, customer, or other person accessing or using the Website.

By visiting the Website, creating an account, placing an order, or otherwise using our services, you agree to be bound by these Terms and by the policies referenced in them. If you do not agree, you must not access or use the Website.

1. Company Information

2. Eligibility

By using the Website, you confirm that you have reached the age of majority in your state, province, or country of residence and have the legal capacity to enter into a binding agreement.

If you allow a minor to access the Website through a device or account that you control, you are responsible for supervising that access and ensuring compliance with these Terms.

You may not use our Website or purchase our products for any unlawful, unauthorised, fraudulent, or prohibited purpose.

3. Changes to These Terms

We may update or replace these Terms periodically to reflect changes to our services, business practices, legal obligations, or Website functionality.

The updated version will be posted on this page with a revised “Last updated” date. Unless otherwise required by applicable law, changes become effective when they are posted.

Your continued use of the Website after updated Terms are posted constitutes acceptance of those changes.

4. Website Access and Accounts

Certain Website features may allow or require you to create a customer account. You agree to provide accurate, current, and complete information and to update your information when necessary.

You are responsible for maintaining the confidentiality of your login details and for all activity conducted through your account.

You must notify us promptly if you believe your account has been accessed without authorisation or your login information has been compromised.

We may refuse registration, suspend access, close an account, or cancel an order when reasonably necessary to protect the Website, prevent fraud, comply with the law, or enforce these Terms.

5. Products and Services

We make reasonable efforts to display product descriptions, photographs, colours, sizes, ingredients, specifications, and other information as accurately as possible.

However, the appearance of colours and details may vary depending on your screen, device settings, lighting conditions, and manufacturing variations. We cannot guarantee that every image or colour displayed on your device will exactly match the physical product.

Product packaging, labels, accessories, ingredients, and minor design details may occasionally be updated or changed without prior notice, provided that the product remains substantially consistent with its description.

All products and services are subject to availability. We reserve the right to limit quantities, discontinue products, or modify product offerings at any time, subject to applicable consumer law.

6. Cosmetic Product Use

YORVENA products are intended for cosmetic and personal-care use unless a product page expressly states otherwise.

Information presented on the Website, including product descriptions, instructions, customer experiences, articles, and marketing content, is provided for general informational purposes. It is not medical advice and is not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Results may differ from person to person depending on factors such as individual characteristics, product usage, consistency, lifestyle, and other circumstances. We do not guarantee that every customer will experience identical results.

You are responsible for reviewing the product label, ingredients, directions, precautions, and warnings before use. Do not use a product if you are allergic or sensitive to any of its ingredients.

Where appropriate, perform a patch test before full use. Stop using the product if irritation, discomfort, redness, or another adverse reaction occurs.

Consult a qualified healthcare professional before use if you have a medical condition, are pregnant or breastfeeding, are receiving medical treatment, have significant allergies or sensitivities, or are uncertain whether a product is suitable for you.

Products must be used only as directed and kept away from children unless the product instructions expressly state otherwise.

7. Orders

Submitting an order through the Website is an offer to purchase the selected products. An automatically generated order confirmation acknowledges that we received your order but does not necessarily mean that the order has been accepted or shipped.

An order is accepted when we confirm fulfilment or shipment, unless applicable law requires acceptance at an earlier stage.

We reserve the right to refuse, limit, or cancel an order for legitimate reasons, including:

If we cancel an order after payment has been collected, we will issue a refund to the original payment method for the cancelled portion, subject to the processing times of the payment provider.

You agree to provide accurate billing, shipping, contact, and payment information. We are not responsible for delays or failed delivery caused by incorrect or incomplete information supplied by you.

8. Prices and Currency

Product prices are displayed in the currency selected or shown on the Website. Prices may change at any time without prior notice, but a price change will not normally affect an order that we have already accepted.

Prices displayed on different devices, advertisements, currencies, markets, or sales channels may differ because of exchange rates, regional pricing, taxes, discounts, and promotions.

Your bank, card issuer, or payment provider may apply foreign-exchange fees, international transaction fees, or other charges. These third-party charges are not controlled by YORVENA.

Where applicable, taxes, duties, shipping fees, and other charges will be displayed during checkout or handled according to our Shipping Policy.

9. Payments

Payment must be made using one of the payment methods available during checkout.

By submitting payment information, you confirm that you are authorised to use the selected payment method and authorise us and our payment providers to charge the total amount shown at checkout.

Payments may be processed by Shopify Payments or other authorised third-party payment providers. Payment providers may conduct verification, fraud screening, or authorisation checks before approving a transaction.

We may place an authorisation hold, delay fulfilment, request additional verification, or cancel an order if the payment cannot be verified or is identified as potentially unauthorised or fraudulent.

10. Promotions and Discount Codes

Promotions, discount codes, free gifts, bundle offers, and limited-time offers may be subject to additional conditions displayed with the applicable promotion.

Unless expressly stated otherwise, discount codes:

We may correct, suspend, or cancel a promotion where it has been used improperly, fraudulently, contrary to its conditions, or as the result of a technical or pricing error.

11. Shipping and Delivery

Order processing, delivery estimates, tracking, customs fees, address responsibilities, lost packages, and related matters are governed by our Shipping Policy.

Delivery dates are estimates unless we expressly confirm a guaranteed delivery date in writing. Delays may occur because of customs procedures, carrier disruptions, weather, holidays, incorrect addresses, or other circumstances outside our reasonable control.

Please review our Shipping Policy before placing an order: Shipping Policy.

12. Returns, Refunds, and Cancellations

Returns, refunds, exchanges, damaged products, incorrect items, and order cancellation requests are governed by our Return and Refund Policy.

Eligibility may depend on the condition of the product, the nature of the item, the date of delivery, hygiene and safety considerations, and any mandatory rights provided by applicable consumer law.

Please review our policy before purchasing: Return and Refund Policy.

Nothing in these Terms limits any mandatory return, refund, cancellation, warranty, or consumer right that cannot legally be excluded.

13. Accuracy of Website Information

We aim to keep Website content accurate and current. However, information may occasionally contain typographical errors, inaccuracies, omissions, or outdated details relating to product descriptions, availability, pricing, promotions, shipping charges, or delivery times.

We reserve the right to correct errors, update information, or cancel an affected order when permitted by law.

We are not obligated to update every item of Website information unless required by applicable law.

14. Optional and Third-Party Tools

The Website may provide access to tools, applications, services, or features operated by third parties.

Third-party tools may be provided subject to their own terms and privacy policies. Your use of those tools is at your discretion and may create a direct relationship between you and the third-party provider.

We are not responsible for third-party tools that we do not own, control, or operate, except to the extent that liability cannot legally be excluded.

15. Third-Party Links

The Website may contain links to third-party websites, social-media platforms, payment services, delivery services, or other external resources.

A link does not necessarily mean that we endorse, control, or guarantee the third party or its content.

You should review the applicable terms, policies, and practices before providing information or completing a transaction through a third-party service.

16. Reviews, Comments, and User Content

You may have an opportunity to submit reviews, photographs, videos, comments, suggestions, testimonials, feedback, questions, or other content (“User Content”).

You retain ownership of your original User Content. By submitting it to us, you grant KEYVERSELY LLC a worldwide, non-exclusive, royalty-free, transferable, sublicensable licence to use, reproduce, modify, adapt, translate, publish, display, distribute, and promote that content in connection with YORVENA, the Website, our products, advertising, and marketing.

This licence continues for as long as reasonably necessary for the purposes described above, subject to applicable law and your legally enforceable rights.

You confirm that:

We may moderate, reject, edit, hide, or remove User Content that violates these Terms, applicable law, or our content standards. We are not obligated to publish every submission.

We may display a review alongside information such as a first name, location, verified-purchase status, product variant, or submission date when appropriate.

17. Intellectual Property

The Website and its content, including the YORVENA name, logos, product names, graphics, photographs, videos, text, layouts, icons, designs, and software, are owned by or licensed to KEYVERSELY LLC and are protected by applicable intellectual-property laws.

You may access and use the Website only for personal, non-commercial shopping purposes.

Without our prior written permission, you may not copy, reproduce, modify, distribute, republish, sell, license, scrape, download, publicly display, create derivative works from, or commercially exploit Website content.

No right, title, licence, or interest in our intellectual property is transferred to you except for the limited right to use the Website in accordance with these Terms.

18. Prohibited Uses

You may not use the Website or its content:

We may suspend or terminate access for conduct that violates this section.

19. Privacy and Personal Information

Our collection and use of personal information are described in our Privacy Policy.

By using the Website, you acknowledge that personal information may be processed by us and by service providers involved in hosting, checkout, payments, fulfilment, shipping, analytics, security, and customer support.

Please review our: Privacy Policy.

20. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Website and its general informational content are provided on an “as available” basis.

We do not guarantee that the Website will always be uninterrupted, secure, error-free, or compatible with every device or browser.

We may temporarily suspend or restrict access for maintenance, updates, security, technical failures, or circumstances outside our reasonable control.

Any warranties, representations, conditions, or guarantees relating to purchased products are limited to those expressly stated on the Website or required by applicable law.

Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot legally be excluded or limited.

21. Limitation of Liability

To the maximum extent permitted by applicable law, KEYVERSELY LLC and its officers, members, employees, contractors, agents, affiliates, suppliers, fulfilment providers, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential losses arising from your use of the Website or products.

This may include loss of profits, revenue, savings, data, business opportunity, reputation, or anticipated benefit, where such liability may lawfully be excluded.

To the maximum extent permitted by law, our total liability arising from a particular order will not exceed the amount you paid to YORVENA for the product or order giving rise to the claim.

These limitations do not apply to liability that cannot lawfully be excluded or limited, including liability for fraud, intentional misconduct, or other matters protected by mandatory law.

Some jurisdictions do not permit certain limitations of liability. In those jurisdictions, the limitations in these Terms apply only to the fullest extent legally permitted.

22. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless KEYVERSELY LLC and its officers, members, employees, contractors, agents, affiliates, and service providers from third-party claims, losses, liabilities, damages, and reasonable costs arising from:

This section does not require a consumer to indemnify us for our own breach, negligence, unlawful conduct, or another matter for which indemnification cannot legally be required.

23. Suspension and Termination

These Terms remain effective while you access or use the Website.

We may suspend or terminate your access, cancel an account, or restrict Website use if we reasonably believe that you have violated these Terms, engaged in fraud or abuse, created a security risk, or used the Website unlawfully.

Termination does not affect rights and obligations that arose before termination. Provisions that by their nature should continue will survive, including intellectual-property, payment, liability, indemnification, and dispute provisions.

24. Force Majeure

We will not be responsible for a delay or failure caused by circumstances beyond our reasonable control, including severe weather, natural disasters, epidemics, labour disputes, transportation disruptions, customs delays, carrier failures, supply shortages, internet outages, cyber incidents, governmental actions, war, civil unrest, or interruptions affecting our suppliers and service providers.

This section does not remove any mandatory consumer remedy that applies under the law of your jurisdiction.

25. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted or removed to the minimum extent necessary.

The remaining provisions will continue in full force and effect.

26. No Waiver

Our failure or delay in exercising a right under these Terms does not waive that right.

A waiver is effective only when expressly confirmed in writing by an authorised representative of KEYVERSELY LLC.

27. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We may assign or transfer these Terms in connection with a merger, acquisition, reorganisation, financing, sale of assets, or transfer of the YORVENA business, subject to applicable law.

28. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Return and Refund Policy, and any additional conditions displayed for a product or promotion, constitute the agreement between you and KEYVERSELY LLC regarding your use of the Website and purchases from YORVENA.

If there is a conflict between these Terms and specific terms displayed for a particular product, service, or promotion, the more specific terms will apply to that matter.

29. Governing Law

These Terms and any agreement through which we provide products or services are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law principles.

Subject to any mandatory consumer rights or jurisdictional protections that apply to you, disputes relating to these Terms will be submitted to the competent courts located in Wyoming, United States.

If you are a consumer living outside Wyoming, you may also benefit from mandatory protections provided by the laws and courts of your place of residence. Nothing in this section removes rights that cannot legally be waived.

30. Contact Us

Questions about these Terms of Service may be sent to:

Last updated: July 29, 2026